Bali Meet and Greet FAQ — Everything You Need to Know

Find answers to the most commonly asked questions about our Bali meet and greet service, fast track immigration, packages, pricing, and airport procedures at Ngurah Rai International Airport.

What is Bali airport meet and greet?

Bali airport meet and greet is a professional assistance service where a licensed greeter meets you at Ngurah Rai Airport and escorts you through immigration, customs, baggage claim, and to your transport.

How much does Bali meet and greet cost?

Packages start from $35/person (Essential), $65/person (Premium), and $150/person (VVIP). Individual services like fast track start from $20.

Is Bali meet and greet worth it?

Yes. The service saves 45-120 minutes of queuing time and eliminates airport stress. At $35/person, most travelers consider it the best money spent on their trip.

How do I book?

Book online at balimeetandgreet.com/book-now or via WhatsApp. You receive instant confirmation with your greeter details.

What is fast track immigration?

Fast track uses an authorized priority lane to bypass the general immigration queue. Processing takes 2-5 minutes regardless of how busy the airport is.

Is fast track legal?

Yes. Our fast track service uses officially authorized priority lanes sanctioned by Ngurah Rai Airport authorities.

Do I need a visa to enter Bali?

Most nationalities (90+) can get a Visa on Arrival (VOA) for IDR 500,000 (~$32). Our team assists with VOA processing.

What if my flight is delayed?

We monitor all flights in real time. If your flight is delayed, your greeter adjusts automatically at no extra charge.

Is the service available 24/7?

Yes. We operate 24 hours a day, 7 days a week, including all holidays.

Can I cancel my booking?

Free cancellation up to 24 hours before service. Within 24 hours: 50% fee. See our cancellation policy.

Do you serve domestic flights?

Yes. We offer meet and greet for both international and domestic flights at Ngurah Rai.

How far in advance should I book?

48-72 hours recommended, especially during peak season. Last-minute bookings accepted up to 4 hours before arrival.

Can children use the service?

Yes. Children under 3 are free. Ages 3-12 receive 50% discount.

Do you provide airport transfers?

Yes. Combine meet and greet with private transfer to any destination in Bali.

What languages do your greeters speak?

English, Indonesian, Mandarin, Japanese, Korean, and other languages on request.

How do I find my greeter?

Your greeter waits at the arrival gate with a name board. We send their photo and phone number 24 hours before arrival.

Do you offer departure services?

Yes. Our departure meet and greet covers check-in, immigration, and gate escort.

Is VIP lounge access included?

Lounge access is included in Premium (departure only) and VVIP packages. Available as add-on for $35/person.

Can you help with lost luggage?

Yes. Our team helps file claims with the airline and coordinates luggage delivery to your hotel.

Do you offer group discounts?

Yes. 5-9 guests: 10% off. 10-19: 15% off. 20+: 20% off + free coordinator.

Have a question not listed here? Contact us or message us on WhatsApp for instant answers.